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Terms & Conditions

1. Introduction

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Welcome to TravelCore AI. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related tools or products we provide. By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

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2. Eligibility

Our services are intended for business owners, representatives, and authorized decision-makers aged 18 or older. By using our services, you confirm that you have the legal authority to enter into this agreement.

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3. Services

TravelCore AI provides AI-driven chatbot, automation, and customer engagement solutions tailored for the travel industry. We reserve the right to:

  • Modify, improve, or discontinue any part of our service at any time without prior notice.

  • Refuse service if we believe a request is illegal, unethical, or outside our business scope. 

 

4. Payments

  • All payments must be made via the agreed payment method before work begins or as specified in the contract.

  • Prices are subject to change but will not affect ongoing projects unless mutually agreed.

  • If you are on a monthly plan, payments are due on the date specified in your agreement.

  • Late payments may result in suspension of services.

 

5. Refund Policy

We offer a performance-based refund guarantee: If after two full months of active service you are unsatisfied, we will refund the payment for the most recent month. This refund policy applies only if all agreed deliverables have been implemented and the client has fulfilled their responsibilities (e.g., providing necessary access and content on time).

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6. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information necessary for service delivery.

  • Refrain from using our services for unlawful or harmful purposes.

  • Respect deadlines and communication requirements to ensure project success.

 

7. Intellectual Property

  • All content, designs, software, and systems created by TravelCore AI remain our property unless otherwise stated in writing.

  • You may not copy, reproduce, or redistribute our materials without prior consent.

  • Your own branding, content, and intellectual property remain yours.

 

8. Data Privacy

We take data protection seriously. Please refer to our Privacy Policy for full details on how we collect, store, and protect your information.

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9. Account Suspension or Termination

We reserve the right to suspend or terminate your access to our services without notice if:

  • You breach these Terms.

  • You fail to make payment.

  • Your actions harm our reputation or the stability of our systems.

 

10. Warranties and Disclaimers

  • We strive to deliver high-quality, results-driven services, but we cannot guarantee specific outcomes as market and business factors vary.

  • Services are provided “as is” without warranties beyond what is explicitly agreed in writing.

 

11. Limitation of Liability

To the fullest extent permitted by law, TravelCore AI shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

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12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes means you accept the revised Terms.

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13. Contact Us

If you have questions regarding these Terms, you can contact us at:
Email: support@travelcoreai.com
Phone: [Insert business number]
Address: [Insert business address]

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