Refund Policy

At TravelCore AI, we are committed to delivering measurable results and exceptional service. We back our work with a Performance Promise to give our clients peace of mind.

Our Promise:
If, after 2 full months of working together, you are unhappy with the results and believe we have not met the agreed performance metrics, we will refund you the cost of your most recent month of service.

Eligibility for Refund:
To qualify for a refund, the following conditions must be met:

1. Minimum 2-Month Commitment – The refund policy applies only after the completion of the first two months of service.

2. Performance Metrics – We must have failed to achieve the results outlined in our signed agreement (e.g., lead generation targets, chatbot engagement rates, or other mutually agreed KPIs).

3. Full Client Cooperation – You must have provided all necessary access, approvals, and information in a timely manner to allow us to carry out our work.

4. Service Scope – Refunds apply only to services within the agreed scope of work; changes, add-ons, or delays caused by external factors are excluded.

5. Refund Request Window – Refund requests must be made in writing within 7 days of the end of the second month of service.

Exclusions:

• Refunds do not apply to costs we incur from third-party tools, advertising budgets, or platform subscriptions purchased for your project.

• Refunds do not apply if agreed results were met or exceeded.

Our Goal:
This policy exists to give you confidence when choosing TravelCore AI. It’s a rare safeguard in our industry and a sign of our commitment to delivering real value.